Service With a Smile
(What happened to the ‘good old days’)

Growing up, I can’t tell you how many times my Grandparents would tell me about “how things used to be”.  I knew what they were going to talk about when they would say “I sure do miss the good old days”.  I would hear these grand stories about how people actually appreciated your business.  You could go to a gas station, or walk into a store, and they would treat you like you were the only customer they had seen all day.  I was told about the service attendant at the local gas station.  He would greet you as you pulled in.  He would smile at you like he was so happy to see you, like he had been waiting for you to come there.  If you had been there before, he would call you by name.  My Grandpa would repeat to me the attendant’s words with a huge smile on his face “Thanks for comin’ Dan.  Say hi to the Mrs.  Hope to see you tomorrow.”  Grandpa would tell me from as long as I could remember that “people nowadays look forward to seeing your wallet more than your face.  It sure wasn’t like that in The Good Old Days!!”
 
As a kid, and well into adulthood, I always wondered where the good old days went.  Where did that attendant go with the big smile that remembered your name?  Where did the local butcher go that remembered you’re ordered every week, and how you liked your steaks cut.  Or, how about the pharmacist who asks you if the cold you saw him about last week was gone.  Were they all wiped off the planet like the dinosaurs from long ago?  Well, they sure do seem to be extinct in this day & age.  In the fast paced life we all live today, is it possible to get that kind of service?  As consumers, we have had so much experience with poor to horrible customer service that we are complacent in getting just mediocre service.  We no longer look forward to the smile from the cashier at the grocery store.  We feel like as long as the cashier didn’t get rude or give us an attitude, then we have had an ok shopping experience.

Those good old days & the people who used to appreciate our business are not extinct.  They aren’t gone for good.  They just moved to San Felipe, Baja California, Mexico.

My experience with the town and the locals has been unparalleled by any other thus far.  I have been to other resort towns.  I have been to the popular spots that people talk about where you get the little trinkets to remind you of your stay.  I have experienced a lot in my life, but nothing like San Felipe.  On the way to dinner on our first night, my wife & I stopped at a gas station (a Pemex Station).  A man came up and greeted us at the car.  He had that smile I had heard so much about, the one that says “I’m really glad you stopped by”.    I noticed that while he was talking to us, there was an attendant filling the tank, and another washing the windows.  Keep in mind that this wasn’t just a little compact car, but a Suburban, which has a lot of windows to clean.  As the attendant was working away, I heard him whistle a tune.  They all seemed so happy just to see us and to be working.

Continued online at http://www.micasadelmar.com/location/about/service.html

San Felipe Police Department gets a helping hand
(From Mi CASA del MAR)

We at Mi CASA del MAR are proud to lend a hand to the ones that are assigned to protect and serve their community, the San Felipe Police Department.  We have donated a very nice Chevy Tahoe to assist them in their efforts to watch over the city and keep its people safe.

Whether you are a huge racing fan, or just like exciting events, you have probably heard of the Baja 250.  It is an action packed desert race that finds itself in the fantastic dunes and desert landscape in San Felipe every year.  Even days before the race, you can see spectators setting up their patio chairs along the Malecon.  Onlookers gather for blocks to catch a glimpse of the racers parading their magnificent machines up & down the city streets.  You can hear a proud fan as their favorite car goes by, “Go get-em #17.  This is your year to win!!!”  The day of the race comes, and you can feel the energy and excitement in the air.  These racers have been preparing for a long time for this.  They all seem ready to the fans exactly what they came for, a fast, grueling race that you will not soon forget.

True Beach Front Property to be Unveiled
(Join us on March 18th, 2006)

Mi CASA del MAR at La Hacienda proudly offers to you… The Beach Front Community!
Two years of planning and development have gone into creating one of the most prestigious and magnificent communities that South Beach, San Felipe has to offer.  There have been no details left out and no expense spared.  These are large home-sites, with spacious custom built homes.  There are underground utilities and an aquifer fed well.  This is not the common beach type homes you have heard about.  This is true beach front property.

Each home-site boasts 3,400 to 4,500 square feet of actual buildable property.  The breathtaking views of South Beach, the lights of San Felipe, and the awe inspiring sunsets are all viewable from your very own living area.  Each home-site is tiered and graded to Guarantee a view of the Sea of Cortez.  Beach access from your home-site is merely a minute’s walk.  There are even Palapas on the beach for your relaxation as you slowly sip a Margarita and enjoy the splendor of San Felipe.

There are miles and miles of sand dunes for the ATV and dune buggy enthusiast.  For those that prefer some aquatic fun, there are hundreds of miles of crystal clear water on Sea of Cortez for jet skiing or sailing.  Feel free to frolic with the dolphins as they follow you along your journey.  Enjoy swimming in the waters of one of the most world renowned places for aquatic life, where the average water temperature during the summer is an ideal 78°.

So, no need to find the magic lamp with a genie inside or the end of the rainbow for that pot of gold.  All you need to do is join us on March 18th for the unveiling of The Beach Front Community.  Here you will find true beach front property and the slice of paradise you have heard so much about.

Ask Alicia

Hola everyone,
Lately, I have been receiving a lot of letters about property in San Felipe.  Many want to know about the same thing as our featured letter, who writes;